Overview
HCM Inside Sales Representatives (ISRs) are client focused with upsell opportunity and quota responsibility. They engage with prospects via phone, email, or other virtual channels, to effectively close deals and meet sales targets. This role exclusively sells HCM products in the mid-market (10-49 employee segment.) Work in-person at the sales hub 5x per week.
Responsibilities
- Accountable for the end-to-end sales cycle from prospecting, qualifying, demonstrating and closing business to achieve quota.
- Builds relationships and maintains partnerships with other Paychex teams to effectively drive internal referrals and provide clients with complete solutions available with Paychex product and service offerings.
- Present products and services of Paychex to final decision makers and end users within the prospect universe.
- Analyze the customer needs and interests, determine which products are appropriate and refer to appropriate party when necessary.
- Complete and submit accurate new business paperwork, and activity reports by agreed upon dates set by Sales management.
- Use technology tools to accurately track activities and forecasts.
- Continually develop technical, competitive and sales skills knowledge to effectively represent the HCM sales organization. Have an operational command of the sales forecast, Paychex and HCM foundations.
- Project a positive image in representing Paychex to clients and the community.
Qualifications
- H.S. Diploma - Required
- Bachelor's Degree - Preferred
- 1 year of experience in Inside sales.
- 2 years of experience in sales/selling.
