Sales Support Associate

Patterson-UTI

Experience: 5+ yrs
Location: Odessa, Texas, United States
Job type: Full-time

Required skills

communication skills
customer needs
customer service
time management

About the role

Brief Description

The Senior Field Sales Representative represents Ulterra Drilling Technologies ethically and professionally at the field level. This role is responsible for growing revenue and market share, building and maintaining strong customer relationships, capturing performance data, and delivering exceptional customer service in a fast-paced, on-call environment.

Detailed Description

Call on all rigs within the assigned area with consistency and professionalism

Build, maintain, and grow strong relationships with customers and company representatives

Grow revenue and market share within the assigned territory

Capture accurate performance data and achieve a minimum of 95% monthly bit record collection meeting quality standards

Maintain 100% inventory accountability through proper documentation and procedures

Complete and submit all required reports including daily reports, expense reports, vehicle inspections, and revenue reporting by established deadlines

Maintain open daily communication with Sales Supervisors, Applications Engineers, Account Representatives, and District Managers

Demonstrate advanced knowledge of market conditions including customer activity, rig count, market share, drilling conditions, and future opportunities

Analyze sales data, identify trends, and develop forecasts to support sales strategies and revenue goals

Understand customer needs and develop tailored technical and commercial solutions

Maintain a safe, clean, and properly serviced company vehicle

Follow all safety procedures and maintain a professional appearance as directed by management

Continually learn about applications and Ulterra products and coach or train others as needed

Perform additional duties and responsibilities as assigned

Job Requirements (Knowledge, Skills & Abilities)

Advanced written and verbal communication skills

Strong customer service and relationship-building capabilities

Ability to analyze data and market trends

Ability to take and give written and verbal direction

Intermediate computer skills with the ability to advance proficiency

Experience navigating mobile applications and software platforms

Strong time management, organization, and prioritization skills

Comfortable with public speaking

Positive attitude with the ability to work in a team environment and demonstrate leadership potential

Minimum Qualifications

High School Diploma or equivalent

Minimum of five years of field sales or related industry experience

Valid driver’s license with a clean driving record

Ability to navigate maps and use GPS technology

Preferred Certifications

College degree

Additional Details

This is a 24-hour on-call position that requires frequent field presence. The role involves physical activities such as bending, stooping, sitting, and walking. Candidates must have visual acuity, hand and finger dexterity, and the ability to communicate effectively, including talking and hearing with both close and distant vision. Ability to lift up to 50 pounds is required.

About Patterson-UTI

Provides land drilling and well completion services for energy.

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