Vaidam Health
Website:
vaidam.com
Job details:
Job Description: International Patient Relations (Bengali Expert)
Company: Vaidam Health
Location: Gurgaon, Haryana
Experience: 0–1 Year (Freshers welcome)
Education: Graduate in Healthcare / Life Sciences / Nursing / Pharmacy / Allied Health
Role Overview
Coordinate care and travel logistics for Bengali-speaking international patients (primarily from Bangladesh and West Bengal) seeking medical treatment in India.
Key Responsibilities
Patient Support: Communicate treatment options, doctor opinions, and cost estimates in fluent Bengali and English.
Medical Coordination: Share medical records with partner hospitals and secure expert opinions.
Logistics Assistance: Help patients with visa invitation letters, local travel, accommodation, and hospital visits.
Case Tracking: Maintain patient case histories and follow up regularly to ensure a smooth treatment journey.
Requirements
Language: Native or fluent spoken and written Bengali; fluent English.
Background: Degree or background in Healthcare, Life Sciences, Pharmacy, or Nursing.
Skills: Strong communication, empathy, basic medical terminology, and organizational skills.
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