Website:
nursingsarathi.com
Job details:
Company Description
Nursing Sarathi is a trusted home healthcare service provider in India, delivering hospital-quality care directly to patients’ homes. The company offers a range of services including home nursing, elderly care, baby and mother care, physiotherapy, and ICU/post-surgery care. With government-certified and verified staff, Nursing Sarathi ensures safety, comfort, and dignity for patients and their families. Operating 24/7 across cities like Delhi NCR, Noida, Dehradun, and more, the organization is committed to transforming healthcare with a patient-centered approach.
Role Description
This is a full-time on-site role for a Patient Care Coordinator, based in Chandigarh. The Patient Care Coordinator will be responsible for scheduling appointments, guiding patients and their families, coordinating care plans, ensuring effective communication between healthcare providers, and addressing patient inquiries. The role involves applying medical knowledge and maintaining exceptional service standards to support patients throughout their care journey.
Qualifications
- Experience with Appointment Scheduling and strong Phone Etiquette
- Proficiency in Care Coordination and understanding of Patient Care processes
- Knowledge of Medical Terminology
- Strong interpersonal, organizational, and communication skills
- Empathy, patience, and a customer-focused attitude
- Ability to work in an on-site role in Chandigarh
- Previous experience in a healthcare environment is a plus
- Bachelor’s degree in a related field is preferred
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