Waveonline LLC
Website:
wavehca.com
Job details:
We're Hiring 25 Patient Callers | US Healthcare RCM
Looking to build your career in the US Healthcare Revenue Cycle Management (RCM) industry?
Wave Online LLC is growing rapidly, and we're looking for passionate, customer-focused Patient Callers to join our expanding team in Kochi and Coimbatore.
If you have experience in medical billing, enjoy interacting with patients, and want to work with one of the fastest-growing RCM organizations, we'd love to hear from you.
📍 Locations: Kochi, Kerala & Coimbatore, Tamil Nadu (Work from Office)
🌙 Shift: US Shift
👥 Openings: 25
💼 Experience: 1+ year as a Patient Caller in US Healthcare RCM
As a Patient Caller, you'll play a vital role in helping patients navigate their healthcare accounts while delivering a professional and compassionate customer experience.
You will:
• Handle inbound and outbound patient calls regarding medical bills and account inquiries.
• Explain insurance coverage, billing statements, balances, and payment options.
• Verify patient demographics and insurance information.
• Resolve patient concerns with empathy and professionalism.
• Accurately document every interaction.
• Collaborate with internal teams to ensure timely issue resolution.
• Maintain HIPAA compliance and meet quality and productivity standards.
✔ Bachelor's degree in any discipline.
✔ Minimum 1 year of experience as an RCM Patient Caller.
✔ Excellent spoken English and communication skills.
✔ Strong customer service and problem-solving abilities.
✔ Comfortable working in US shifts.
✔ Basic computer proficiency.
At Wave Online, you'll be part of a team that supports leading US healthcare organizations while building a rewarding long-term career.
We offer:
✅ Career growth opportunities
✅ Continuous learning and professional development
✅ Collaborative and supportive work culture
✅ Exposure to global healthcare processes
✅ Stable, fast-growing organization with over 25 years of healthcare expertise
📧 Modhimol – modhimol@wavehca.com | 📱 +91 85902 01718
📧 Sulaiman – sulaiman@wavehca.com | 📱 +91 95260 19966
📧 Nasiya – nasiya@wavehca.com | 📱 +91 85902 01716
📧 Rajalakshmi Kannan – rajalakshmi@wavehca.com | 📱 +91 95260 17766
📩 Send us your resume or connect with our recruitment team today.
Click on Apply to know more.