Job Overview
Allstate Agency – Strongsville, OH (Hybrid Work Schedule Available)
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Compensation
• $47,000 base salary + commission & performance bonuses
• Total compensation up to $67,000 annually
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About the Role
The Partner’s Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. We are looking for a professional, client-focused Customer Service Representative to support our growing client base.
This role is ideal for someone who enjoys helping people, solving problems, and building long-term client relationships—while also identifying opportunities to better protect clients through coverage recommendations.
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What We Offer
• $47K base + commission and bonus opportunities (up to $67K)
• Hybrid flexibility (work from home available after training)
• Ongoing training and professional development
• Clear opportunity for growth within a top-performing agency
• Supportive, team-oriented work environment
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Why Join Us?
• Be part of a growing, high-performing agency
• Build a long-term career in the insurance industry
• Work in a role where service and relationships truly matter
• Gain valuable experience with opportunities to advance
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Apply Now
If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.
Salary Range: $47,000.00 - $67,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Health Insurance Stipend Available
Hybrid Work Schedule Available
Requirements
Required Qualifications:
• Property & Casualty License OR willingness to obtain
• 1–3 years of customer service or insurance experience
• Strong communication and problem-solving skills
• High attention to detail and ability to multitask
• Comfortable handling a high volume of client interactions
• Reliable, professional, and team-oriented
• Ability to work in-office (hybrid flexibility available after training)
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Preferred Qualifications
• Insurance agency or industry experience
• Experience in a high-volume call environment
• Strong organizational and time management skills
Responsibilities
• Serve as the first point of contact for clients (phone and in-person)
• Assist with policy changes, payments, and general account support
• Guide clients through the claims process with empathy and clarity
• Identify coverage gaps and educate clients on additional protection options
• Provide high-quality service in a fast-paced, high-call-volume environment
• Support onboarding of new clients, ensuring a smooth customer experience
• Maintain accurate client records and documentation
• Assist the sales team with client follow-up and administrative support
Remote Type:
Hybrid Remote
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
20898 Drake Road,Strongville,OH,44149,US
About Us
Partner's Insurance Group Inc. is a dynamic leader in the insurance industry, dedicated to providing comprehensive protection and peace of mind. We foster an energetic, collaborative environment where professionals thrive, innovate, and make a real impact. Join our team and help us secure futures!