Systems Integration Testing Analyst (Hybrid)

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose:Parkland Community Health Plan's (PCHP's) Systems Integration Testing Analyst works closely with business owners and IT application teams to maintain quality and performance across integrated applications. Minimum Specifications Education - Associates degree in a relevant field such as business administration, information technology or related discipline required. - Bachelor's degree in a relevant field such as business administration, information technology or related discipline preferred. Experience - Two (2) years of experience in systems testing / quality assurance including: - Experience with Unit, Regression, and Systems Integration Testing. - Experience testing in a healthcare organization, preferably using payer applications such as QNXT, Facets, or HealthRules. - Experience building and executing test scripts using automated testing tools is preferred. - Experience utilizing service-delivery tools such as ServiceNow for tracking testing activities and outcomes is strongly desired. - Experience working with vendor teams to report and track system defects. - Experience working on major application system upgrades. Skills or Special Abilities - Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines. Ability to communicate complex information in understandable terms. - Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships across and beyond the organization. - Excellent analytical and problem-solving skills. - Ability to understand application functions and their related business purpose in order to build end-to-end test cases and scenarios. - Able to understand and work across multiple production and lower system environments. - Familiarity with full software / systems development lifecycle (SDLC). - Familiar with testing methods, tools, and best practices. - Strong time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. - Ability to write clearly and succinctly with a high level of attention to detail. - Proficient computer and Microsoft Office skills. Ability to learn new software programs. - Knowledge of Texas Medicaid, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual.

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