Researcher

As a Researcher at ParentPay Group, you will play a key role in driving our product strategy and innovation. You will be responsible for conducting in-depth market research, user research, and competitive analysis to uncover insights that will inform the development of our industry-leading EdTech solutions. Your primary responsibilities will include: - Conducting comprehensive market research to identify trends, pain points, and opportunities in the EdTech landscape - Gathering and analyzing user feedback to understand the needs and pain points of our customers (schools, parents, and students) - Performing competitive analysis to stay ahead of industry developments and identify areas for differentiation - Translating research insights into actionable recommendations for product roadmaps and feature development - Collaborating cross-functionally with product, engineering, and design teams to ensure research insights are effectively incorporated into the product development process To be successful in this role, you should have: - 3-5 years of experience in a research-focused role, preferably in the EdTech or SaaS industry - Strong analytical and problem-solving skills, with the ability to turn data into meaningful insights - Excellent communication and presentation skills, with the ability to effectively convey research findings to both technical and non-technical stakeholders - Experience with qualitative and quantitative research methodologies, including user interviews, surveys, data analysis, and A/B testing - A passion for education and a deep understanding of the challenges faced by schools, parents, and students - Familiarity with agile development processes and a collaborative, user-centric approach to product development

ParentPay Group brings together eleven brands that drive development in EdTech. As Europe's largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we are on a mission to make a difference in the lives of students, teachers and parents around the world.