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Senior Product Manager - Papara Core

Min Experience

5 years

Location

Istanbul

JobType

full-time

About the job

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About the role

What You'll Do? - Building product(s) with world-class customer experiences and understanding the full life cycle of a customer, - Taking responsibility for KYC and onboarding processes within the Papara Core domain, - Ensuring high engagement in the Design Team, - Collaborate closely with the Customer Experience (CX) team to understand customer needs, improve customer journeys, and enhance the overall customer experience, - Understanding and analyzing users' requirements and designing solutions by working collaboratively with the engineering team, - Being responsible for the product features and contributing to the design, software development, and testing processes, - Working on how users will find what they are looking for, creating content, and designing the usability layout to access information, - Understanding the fintech market, competition, and user requirements in depth, - Gathering user feedback in a meaningful and actionable way to enhance the product management process. Who You Are? - Bachelor's or master's degree (Computer Science or Engineering is a plus), - 5+ years of experience in product management and involvement in the development of a digital product or service, - Experience in KYC and onboarding projects is preferred, - Knowledge of KYC/AML industry tools, portals, information sources, and vendor products is a plus, - Strong new product design experience and a passionate approach to customer experiences, - UI/UX principle knowledge with deep customer focus by understanding customers and analyzing data, - Strong product intuition and deep user empathy, combined with self-motivation, - Passionate about new technologies and new ideas, - Strong analytical and strategic thinking and the ability to use data to make decisions, - Ability to identify and resolve problems promptly, - Familiarity with software development concepts and coding experience is a big plus, - Excellent English communication skills, both written and verbal, - Experience in financial service products or fintech is a plus.

About the company

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance.

Skills

product management
KYC
UI/UX
analytical skills
problem-solving
software development