Director, Total Rewards

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy 

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. 

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.  

We are seeking team members who: 

Are inspired and compassionate problem solvers;

Produce high quality work; 

Thrive in the excitement of the ever-challenging environment of modern medicine; and 

Are committed to achieving superior health outcomes for people living with rare and devastating diseases. 

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.  

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid or Remote)

Job Classification: Exempt

Job Status: Full-time

Reports to: CHRO

Purpose

The Director, Total Rewards is a strategic HR leader responsible for designing, evolving, and governing our enterprise‑wide compensation, benefits, and recognition programs. This role ensures our Total Rewards portfolio attracts, motivates, and retains top talent; reinforces our culture and performance expectations; and remains competitive, equitable, and compliant across all geographies. The director partners closely with HR, Finance, Legal, and business leaders to translate company strategy into compelling, data‑driven rewards that create measurable value for the organization and our people.

Responsibilities

Compensation Strategy & Governance

• Owns the enterprise compensation philosophy; designs salary structures, job architectures, and pay guidelines aligned to market competitiveness and internal equity.
• Leads annual pay planning (merit, promotions, market adjustments) and variable pay cycles (short‑term incentive/bonus, sales compensation), including modeling, budgeting, and approvals.
• Oversees executive compensation support in partnership with CHRO, Finance, and Legal.
• Establishes governance: pay ranges, offers guidelines, retention frameworks, and exception approval thresholds; monitors pay equity and conduct periodic audits.
• Builds and maintains job leveling and career frameworks that enable mobility, clarity, and fair outcomes.

Benefits & Wellbeing

• Sets multi‑year benefits strategy (medical, pharmacy, dental, vision, disability, life, leave, retirement, voluntary benefits) to optimize value, cost, and employee experience.
• Manages annual plan renewals, vendor relationships, and compliance (ERISA, ACA, HIPAA, COBRA).
• Develops holistic wellbeing and financial wellness programs; measure adoption and impact.

Recognition & Total Rewards Experience

• Designs and governs recognition programs aligned to culture and performance outcomes.
• Partners with Talent Management on career development and learning incentives.
• Leads Total Rewards communications across the employee lifecycle.

Analytics, Technology, & Operations

• Owns rewards analytics: market benchmarking, pay equity analyses, total cost modeling, and forecasting.
• Ensures accurate data and secure operations across HRIS/comp and benefits platforms.
• Monitors legislative changes and market trends; recommends policy updates.

Leadership & Collaboration

• Leads a high‑performing Total Rewards team; sets goals, coaches talent, and fosters inclusion.
• Serves as a trusted advisor to leaders on offers, retention strategies, and workforce planning.
• Prepares executive‑level materials and present recommendations to senior leadership.

Qualifications

• Minimum of ten (10) years of progressive experience in compensation, benefits, and total well-being. Minimum of five (5) years leading enterprise programs and teams.
• Expertise in market pricing, salary structure design, incentive plan design, and benefits strategy. 
• Experience building a total rewards philosophy for scaling organizations.
• Strong command of compliance (FLSA, ERISA, ACA, HIPAA, COBRA, pay transparency laws).
• Advanced analytical skills; proficiency with market data sources and HR technologies.
• Exceptional communication and stakeholder management.

Competencies

• Strategic Agility
• Data‑Driven Decision Making
• Operational Excellence
• Inclusive Leadership
• Change & Communication
• Innovative Thinking

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading,, or working with various forms of data for extended periods.. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits: 

Hybrid, remote and flexible on-site work schedules are available, based on the position.  PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!   Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.  Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.