At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!
We are seeking a the right person for our Medical Office Front Desk (Bilingual preferred)to become a part of our team in our location in Lawrenceville.
- Check in patients in the appropriate time frame to ensure the provider is on time
- Use electronic health record to check in patients
- Answer phone calls and transfer to appropriate personnel and department
- Verify patients insurance through phone and using insurance portals
- Collect patients ID for verification of name and date of birth
- Collect payment at check in and check out stations
- Complete pre-visit prep each day in a timely manner
- Listen to voicemails and call back in an appropriate time frame
- Scan faxes and medical records in patients chart and notify the appropriate personnel
- Provide support to staff and clients when necessary
- Provide great customer experience
- REQUIRED - Bilingual, Spanish/English fluency
Requirements-
- Must have a minimum of 2 years Medical Front Desk experience
- Knowledge of EMR systems, Athena preferred
- Bilingual Spanish preferred
- Dependable
- Positive office spirit
Benefit Eligibility - After 90 day waiting period