Accounts Receivable Lead

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: padcarelabs.com

Role overview:

We are seeking a highly motivated and experienced Accounts Receivable Lead to oversee and manage our accounts receivable function. The ideal candidate will be responsible for ensuring timely and accurate collection of payments, maintaining strong relationships with clients, and partnering the finance team to achieve departmental goals. This role requires excellent organizational, communication, and problem-solving skills, as well as a strong understanding of accounting principles and best practices along with customer management.  

Responsibilities:

Accounts Receivable Management:

• Oversee the entire accounts receivable process, from invoicing to collection.
• Monitor and analyze aging reports, identifying and resolving delinquent accounts.
• Design, implement and monitor effective collection strategies to minimize bad debt.
• Ensure timely and accurate processing of receipts and reconciliations.
• Manage and resolve customer disputes and inquiries related to billing and payments.
• Maintain accurate and up-to-date customer records.

Reporting and Analysis:

• Prepare and present regular reports on accounts receivable performance, including aging analysis, collection rates, and DSO (Days Sales Outstanding).
• Analyze data to identify trends and areas for improvement.
• Develop and implement process improvements to enhance efficiency and accuracy.
• Ensure compliance with company policies and procedures, as well as relevant accounting and MSME regulations.

Client Relationship Management:

• Build and maintain strong relationships with clients, addressing their concerns and ensuring customer satisfaction.  
• Communicate effectively with clients regarding payment status and outstanding balances.
• Collaborate with sales, operations and customer service teams to resolve billing issues and improve customer experience.

Process Improvement and Compliance:

• Develop, implement, and maintain internal controls and procedures related to accounts receivable.
• Ensure compliance with all relevant accounting standards and regulations.
• Identify and recommend process improvements to streamline operations and enhance efficiency.
• Assist with audits as needed.

What we're looking for:

• Bachelor’s degree in Commerce, Accounting and/or Finance
• 4-5 years of experience in accounts receivable
• Strong understanding of accounting principles and best practices.
• Proven ability to manage and motivate a team.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in accounting software and ERP systems e.g. Tally, Zoho, Oracle or other ERP
• Proficient knowledge of Microsoft Excel.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a high degree of accuracy.  
• Strong understanding of collection laws and practices.

Good to have:

• Experience in manufacturing industry would be preferred
• Self starter, smart worker and someone willing to go the extra mile.
• Experience in managing receivables function for a B2B enterprise would be an advantage.
• Experience with reporting tools – Excel or dashboards.

Why join us:

• Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
• Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
• Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
• Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
• A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.