Ikea
Website:
ikea.com
Job details:
WHO YOU ARE
To succeed in the position as a People Services Junior Specialist (PA) you must have advanced HR with minimum 1+ yrs of experience and personal administration knowledge. You also have knowledge in HR related tax, legal, pay the co-worker process and good computer skills especially Microsoft Office.
You are also competent working alone on assigned tasks. You can express your own ideas and yet be fair to other groups. You can listen, think and act independently. You are willing to take on responsibility and challenges and can be counted on when times are tough. You are focused on daily tasks and follow established processes in detailed steps ensuring operational accuracy. You show patience and determination to explore problems in detail to find the root cause and resolve accurately.
You can identify problems quickly and take action to solve them. You can learn from solved problems, and set-up steps or controls to avoid recurrence. You think “out of the box” and provides ideas for continuous improvement. You have good communication and listening skills.
You are a co-operative team player and work for the common goal. You can quickly find common ground and solve problems for the good of all. You can prepare presentation material and arrange relevant resources and documents. You manage & improves KPI’s and resources with “end to end’ thinking. You have ability to manage projects /project teams to deliver project goals. You can be counted on to exceed goals successfully.
You know what co-workers want from a career and actively work toward achieving it. You work on deploying. strengths and compensating for weakness and limitations. You know your strengths and weaknesses. You have good knowledge about IKEA HR system landscape.
A DAY IN YOUR LIFE WITH US
The PA (Personnel Administration) team are responsible for end –to-end administration processes for coworkers, line managers and HR business units. This requires accurate recording and maintenance of all coworker personal details including preparation of employment contracts and terminations; recording contact information; banking details; pension details and other confidential information. PA team also provide standard reports for internal and external monitoring purposes
You will be responsible for:
• Take responsibility in your area of competence to deliver high-professional, accurate, timely, compliant and consistent services according to KPIs and SLAs
• Provide support to HR units in all Personnel Administration related topics
• In cooperation and upon consultation with Team Leaders/PA/PY Manager monitor the quality of services in your area of responsibility and partner with other internal and external departments and HR locations to improve customer satisfaction
• Entering payroll and personal data into SAP according to the documents received on time, and according to the procedures
• Accept and perform additional tasks delegated by team leader.
This role is situated within Bangalore and will report directly to the GBO People Services Team Leader for India. Also, this role requires working from 9:30 AM to 6:30 PM to support India customers, with the flexibility to extend working hours when needed.
ABOUT THIS WORK AREA
Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore.
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