P & O

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Executive - Network - Deps Control - Express Logistics

Min Experience

5 years

Location

Mumbai, Maharashtra, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

 

FILING INFORMATION

Position

Executive – DEPS Control

Department

Express Business, Operations

Location

Mumbai

Band

2

Reports to

Manager - Network - DEPS Control - Express Logistics

ROLES & RESPONSIBILITIES

Key responsibilities

  • DEPS recording and control on daily basis to ensure NIL cases.

  • Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.

  • Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.

  • Coordinate with insurance company to ensure claim settle on time.

  • Issuance of COF to customer.

  • Credit Note working and closure

  • Track and drive for continuous improvement across all defined Goals/KPI/metrics.

  • Periodic and on time publication of DEPS performance data.

  • Deep dive into key areas to identify areas of improvement

  • Build a culture of ownership and empowerment within Team

QUALIFICATIONS & COMPETENCIES

 

  • Any graduate with 5+ years of experience in operations and process excellence.

  • Comprehensive and possessing analytical Skills

  • Exposure to operations planning.

  • Tech savvy, Problem solving, data-driven decision-making through the stakeholders

  • Team Building and Employee Engagement Capability.

  • Adaptability towards change management.

  • Stakeholder Management

 

About the company

P&O (in full, The Peninsular and Oriental Steam Navigation Company) was a British shipping and logistics company dating from the early 19th century. Formerly a public company, it was sold to DP World in March 2006 for £3.9 billion. DP World currently operates several P&O branded businesses, P&O Ferries, Istithmar P&O Estates, and P&O Maritime Logistics. It also operates P&O Heritage, which is the official historic archive and collection of P&O.

Skills

adaptability
change management
employee engagement
KPI