Program Manager- D2C Operations

Job Title- Program Manager- D2C Operations

Duration - Full time (onsite)

Location - Gurgaon

Experience - 2+ years

Working days- 6 days working

Overview:

We are seeking a detail-oriented and strategic Program Manager – D2C Operations to oversee and optimize our core operational functions in all verticals. You will check the timelines of each project for all verticals to ensure all works are done in time. The ideal candidate will drive efficiency, streamline processes, and ensure smooth day-to-day execution to enhance overall business performance. Also you will be reporting all key business metrics to CXO in a timely manner.

Key Roles and Responsibilities:

• Create a daily planner for merchandising team, sampling team, warehouse incoming and outgoing priorities.
• Coordinate with all vertical members to encourage and ensure the task is done by end of day.
• Keep track of key metrics of these verticals and report it to CXO as per requirement based on which key decisions are made.
• Assist in developing and enforcing Standard Operating Procedures (SOPs) for operational efficiency in each vertical.
• Collaborate with cross-functional teams to improve workflow and reduce operational costs.

Qualifications and Skills: 

• Proven experience in project management or program management.
• Strong problem-solving, strategic planning, and process optimization skills.
• Ability to manage and coordinate teams across multiple operational functions.
• Strong analytical and problem-solving abilities.
• Strong coordination and stakeholder management skills.
• Must know - EXCEL, Data Analysis, Basic Coding
• Candidates from top tier institutes like IIT, NIT, BITS are preferable

Company Website: www.oyela.in

About the company: www.oyela.in/pages/about-us