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Role Description The Owner role at Marigold Stores is a full-time, hybrid position based in New Delhi, with flexibility for some work from home. The Owner will oversee overall business operations, including sourcing and selecting handicrafts and gifting products, managing relationships with artisans, suppliers, and corporate clients, and ensuring product quality and timely delivery. Daily responsibilities include supervising sales and marketing activities, guiding corporate gifting proposals, reviewing pricing and margins, and making strategic decisions to grow the business and brand presence. The role also involves managing finances and budgets, monitoring inventory and logistics, and ensuring efficient workflows across online and offline channels. The Owner will lead, coach, and coordinate the team, foster a customer-centric culture, and continuously identify new product lines, partnerships, and market opportunities.
Qualifications
- Strong business management skills, including operations oversight, financial acumen, budgeting, and strategic planning.
- Experience in sales, client relationship management, and corporate gifting or retail, with the ability to develop and maintain long-term business partnerships.
- Knowledge of product sourcing, vendor management, and quality control, ideally within handicrafts, branded merchandise, or gifting solutions.
- Proficiency in marketing and brand development, including digital marketing fundamentals, social media engagement, and promotional campaign planning.
- Excellent communication, negotiation, and presentation skills, with the ability to work collaboratively across teams and external stakeholders.
- Strong organizational and problem-solving abilities, with attention to detail and comfort handling multiple priorities in a fast-paced environment.
- Leadership experience, including team supervision, performance management, and fostering a culture of accountability and customer focus.
- Bachelor’s degree in Business, Marketing, Retail Management, or a related field preferred; relevant entrepreneurial or retail experience is highly valued.
- Familiarity with basic business tools and software (e.g., office productivity suites, inventory or CRM systems)
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