Full Time Receiving Assistant

Owenhouse Ace Hardware

Job Description: Full Time Receiving Assistant

Reports to:  Receiving Lead, Assistant Store Manager, Store Manager

Direct Reports: None

About Us

Owenhouse Ace Hardware is a locally owned and customer-focused company committed to providing high-quality products and exceptional service. Our team thrives on collaboration, reliability, and excellence, ensuring the best possible experience for our customers.

Why Join Us?

• Growth & Development: We invest in your success with ongoing training and career advancement opportunities.
• Great Culture: A supportive & engaging work environment where your contributions matter.
• Work-Life Balance: Steady, consistent work all year round.

Comprehensive Benefits: (Can vary based upon Full time or Part time status)

• 401(k) with employer match
• Paid vacation, sick leave, and holidays
• Employee discount & wellness program
• Health insurance with dental & vision options

Your Role

As a Receiving Assistant at Owenhouse Ace Hardware, you will play a crucial role in assisting the Receiving Lead with all incoming inventories and ensuring efficient product availability for customers. A successful team member will go above and beyond in delivering excellent customer service and maintaining high operational standards.

Core Responsibilities

Receiving & Stocking Responsibilities:

• Assist in maintaining the backroom, storage areas, and receiving zone to ensure a tidy, organized, and safe workspace.
• Support the Receiving Lead in protecting merchandise and ensuring proper security measures during the receiving process.
• Assist in sorting and putting away all Ace truck freight within the designated time frame.
• Ensure all customer special orders are pulled and contacted before the end of the day on truck delivery days.
• Organize and put away back stock efficiently to keep Receiving clear and operational.

Customer Service Responsibilities:

• Represent the company professionally to customers and the general public.
• Greet and assist customers in a friendly and engaging manner.
• Proactively help customers solve problems, ensuring an excellent shopping experience.
• Communicate effectively with the team and management to ensure smooth operations.

General Store Responsibilities:

• Participate in daily Huddle meetings and assigned team tasks.
• Utilize Dexter for internal communication and store updates.
• Manage all position-related correspondence, including emails.
• Complete additional tasks as assigned by the Store Manager.

Culture Awareness & Core Values:

• Always Be Open-Minded
• Communicate & Listen
• Enjoy What You Do
• Team Spirit
• Engage The Customer
• Above And Beyond
• Make A Difference

What We’re Looking For:

• High school diploma or equivalent.
• Strong attention to detail and willingness to learn.
• Basic understanding of spreadsheets is encouraged.
• Analytical ability to investigate inventory discrepancies.
• Strong organizational and project management skills.
• Ability to communicate effectively and work well in a retail team.
• Ability to prioritize tasks and multitask effectively.
• Willingness to work a flexible schedule and assist with additional tasks as needed.

Physical Requirements:

• Ability to safely operate a forklift and pallet jack.
• Must be in good physical condition and follow proper lifting procedures.
• Must be able to lift and handle a minimum of 50 lbs. with assistance.
• Ability to bend, twist, push, pull, stoop, kneel, and climb ladders.
• Ability to work at heights and stand for extended periods.
• Ability to hear, understand, and communicate orally and in writing with customers and staff.

How to Apply:

If you’re ready to be part of a team that values your contributions and fosters growth, we’d love to hear from you! Apply today!

Work schedule

• Monday to Friday
• Day shift

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Employee discount
• Paid training