Overseas Business Development Manager
GIVVEN Logistics
- Location
- Pune/Pimpri-Chinchwad Area
- Job type
- Full-time
Required skills
- business performance
- business reviews
- communication skills
- compliance
- CRM
- customer relationship management
- customer retention
- customer service
- international business
- key accounts
- key performance indicators
- market analysis
- ERP system
About the role
GIVVEN Logistics
Website:
givven.com
Job details:
- Job Description Position: Overseas Business Development Manager
- Company: Givven Logistics Pvt. Ltd. Location: Pune, Maharashtra
- Department: International Business Development / Sales Employment
- Type: Full-Time About Givven Logistics Pvt. Ltd. Givven Logistics Pvt. Ltd. is a leading freight forwarding and logistics company specializing in Ocean Freight, Air Freight, Customs Clearance, Transportation, Warehousing, and Supply Chain Solutions. We are committed to delivering reliable, cost-effective, and customer-focused logistics services through a strong global network of partners and customers. Job Summary We are seeking an experienced and highly motivated Overseas Business Development Manager to lead the company's international business development efforts. The candidate will be responsible for expanding the global agent network, developing strategic partnerships, generating international business opportunities, and driving revenue growth across import and export logistics services. Key Responsibilities Business Development • Develop and execute international business development strategies to achieve revenue and profitability targets. • Identify and onboard new overseas agents, freight forwarders, and logistics partners. • Generate new business opportunities for import and export shipments through international networks. • Develop long-term relationships with overseas customers, agents, and strategic partners. • Explore new international trade lanes and market opportunities. Overseas Agent Network Management • Build and strengthen relationships with global freight forwarding partners and logistics networks. • Negotiate commercial agreements, freight rates, and service contracts with overseas agents. • Evaluate agent performance and ensure high service standards. • Represent the company in international logistics conferences, networking events, and virtual meetings. Sales & Revenue Growth • Achieve monthly, quarterly, and annual sales and revenue targets. • Prepare competitive freight quotations in coordination with the Pricing Team. • Monitor sales pipelines and ensure timely conversion of opportunities into business. • Develop key accounts and expand business with existing international customers. Customer Relationship Management • Maintain excellent relationships with international customers and overseas partners. • Resolve customer concerns and service issues promptly. • Ensure high customer satisfaction through proactive communication and service excellence. • Conduct regular business reviews with key customers and overseas agents. Team Coordination • Work closely with Pricing, Operations, Documentation, Customer Service, Finance, and Customs Clearance teams. • Guide and support the overseas business development team in achieving departmental objectives. • Ensure seamless coordination for shipment execution and customer service. Market Intelligence • Monitor global freight market trends, shipping line updates, airline developments, and competitor activities. • Identify new business opportunities and recommend strategies to enhance market share. • Prepare business forecasts and market analysis reports for management. Reporting & Compliance • Maintain accurate records of sales activities, customer interactions, and business opportunities in the CRM/ERP system. • Prepare weekly, monthly, and quarterly business performance reports. • Ensure compliance with company policies and international trade regulations. Qualifications • Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, International Business, Commerce, or a related field. • MBA in Marketing, International Business, or Supply Chain Management will be an added advantage. Experience • 5–10 years of experience in Freight Forwarding, International Logistics, or Overseas Business Development. • Minimum 3 years of experience in a managerial role. • Proven experience in developing international agent networks and generating overseas business. Required Skills • Strong knowledge of Ocean Freight (FCL/LCL), Air Freight, Import & Export Logistics, and Customs procedures. • Excellent business development, sales, negotiation, and relationship management skills. • Strong understanding of Incoterms, freight pricing, and international trade practices. • Excellent verbal and written communication skills in English. • Proficiency in MS Office, CRM, and ERP systems. • Strong leadership, analytical, and decision-making abilities. • Ability to work with international customers across different time zones. Key Performance Indicators (KPIs) • Revenue generated from overseas business. • Number of new overseas agents and strategic partnerships established. • Growth in import and export shipment volumes. • Customer retention and satisfaction. • Quotation conversion ratio. • Achievement of monthly, quarterly, and annual sales targets. • Expansion into new international trade lanes and markets.
- Salary Package :- 10 lakh to 13 lakh Immediate joiner Email id :- hr@givven.com
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