Report

PHYSICAL THERAPY FRONT DESK-FLOAT

Min Experience

1 years

Location

Westerville or Columbus or Pickerington or Dublin

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

Rehab Front Desk

Job Summary

This position is the liaison between OrthoNeuro and patients receiving rehab services. It is responsible for the efficient operation of the front desk area and ensuring current information and patient financial responsibility is obtained from the patient.

Essential Duties and Responsibilities

Greet patient as they arrive and exit the office
Maintain charts in both the clinic and the EHR
Answer the phone and take messages with clarity
Guide the patient through the registration and scheduling process while maintaining updated demographic information in the EMR and EHR
Collect copays and account balances with accurate posting of these payments in the EMR
Complete the insurance verification, and authorization process in order to communicate the information to the patient and the clinicians
Dissemination of accurate and timely communication with the physicians, patients, insurance providers, etc.
Driving between OrthoNeuro facilities or to business-related areas
Other duties as assigned

Certificates, Licenses, and/or Registrations

Valid Ohio Driver’s license or valid driver’s license from another state and ability to secure an Ohio Driver’s License within 30 days of assuming this job. Must maintain in force at all times personal automobile liability insurance coverage at levels acceptable to the company.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must pass a pre-employment criminal background check and drug screen. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of Orthopedics, Neurosurgery, Neurology, Psychiatry , Physical Therapy and Occupational Therapy preferred

Education and/or Experience

High school diploma or equivalent
At least one year of related experience or equivalent combination of education and experience; experience in physician offices preferred

Benefits:

Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.

About the company

A medical clinic focusing on orthopedic and neurological care.

Skills

EHR

Scheduling Software

Insurance Verification System