Intake and Processing Coordinator

SUMMARY 

The Orleans Parish Sheriff’s Office, located in New Orleans, Louisiana, is responsible for the care, custody, control, and rehabilitation of inmates. We are committed to providing the highest level of service and security to the court systems, the execution of court mandates, and the protection of individuals’ rights and freedoms. 

Our Mission will be achieved through innovative leadership and programs, as well as the dedication and diligence of our employees. The Intake Coordinator position is located in the New Orleans Day Reporting Center (DRC) at the Orleans Parish Sheriff’s Office, and reports to the Inmate Programs Director. The incumbent is expected to serve under general supervision to interview and assess individuals to organize counseling sessions for the treatment and rehabilitation of assigned individuals or groups. 

SALARY 
The Orleans Parish Sheriff’s Office offers a comprehensive benefits package that includes health, vision, and life insurance as well as dental coverage and participation in the Louisiana Sheriff’s Pension Fund. Moreover, we offer supplemental insurance coverage through various vendors. 

JOB RESPONSIBILITIES 
Primary Job Duties &Functions:
 • Schedule and complete intake appointments, orientation, and assessments with each new client referred to the program
 • Maintain an Intake Spreadsheet and a monthly client appointment calendar
 • Provide client updates and weekly referral alerts for the Probation Officers
 • Enter new client information and all active client hours into the data entry system 
• Work closely with case managers, interns, or independently to assist clients referred to the program in crisis or with emergency needs
 • Participate in program recruitment activities
 • Complete monthly reports for contract compliance 
• Assist with the general program activities such as signing in clients upon arrival, distributing lunch, monitoring clients in the computer lab, answering phones, etc. 
• Participate in weekly team meetings, team building activities, and required trainings 
• Must be capable of using a creative, strength-based approach with clients while providing ongoing support and accountability 

Requirements, Skills, and Competencies: 
• Associate’s degree or one year of college, preferably in a human /social service or related field 
• Professional experience working with high-risk individuals 
• Skills with Microsoft Office Applications (i.e., MS Word, Excel, PowerPoint, Etc.) 
• Professionalism 
• Confidentiality and attention to detail and accuracy 
• Strategic thinking • Problem-solving skills • Teamwork