Cavli Wireless
Website:
cavliwireless.com
Job details:
Job Title: Associate – Order Management
Company: Cavli Wireless
Location: Kochi
Experience: 4–10 Years
Education: B.E / B.Tech (Any Engineering discipline preferred)
Role Overview
We are looking for an Order Management Associate to drive end-to-end order processing with a primary focus on Samples and Evaluation Kits (EVKs) management. This role is centered around handling low-volume, high-priority orders that directly support sales engagements, customer evaluations, and business development activities.
The role involves close coordination with the sales team, ensuring timely processing, allocation, and dispatch of samples/EVKs. Unlike large-scale production operations, this role emphasizes agility, responsiveness, and accuracy in fulfilling dynamic and time-sensitive requests.
Key Responsibilities
- Own and manage the end-to-end order lifecycle, including order processing, validation, execution, and delivery tracking
- Own sample and EVK (Evaluation Kit) management, including allocation, tracking, and dispatch for internal teams and customers
- Act as the primary interface for the sales team for all sample/EVK requirements, ensuring quick turnaround and clear communication
- Oversee end-to-end order management, from order processing to delivery, ensuring timelines and accuracy
- Collaborate with SCM, logistics, and manufacturing teams to ensure timely order fulfillment and dispatch
- Monitor order pipelines, prioritize critical orders, and proactively address delays or bottlenecks
- Monitor inbound and outbound logistics, shipment tracking, and documentation
- Maintain accurate order records, MIS reports, and ERP updates for visibility and reporting
- Identify process gaps and drive improvements in order management efficiency and turnaround time
- Support sales with data insights on order trends, delays, and fulfillment performance
- Support inventory tracking and visibility to ensure stock availability for order fulfilment
- Identify process gaps and drive improvements in order management efficiency and turnaround time
Requirements
- 4–10 years of experience in order management / sales operations / supply chain operations
- Strong understanding of order-to-cash (O2C) processes, logistics, and supply chain coordination
- Proven experience in working closely with sales teams and managing cross-functional stakeholders
- Hands-on experience with ERP systems and reporting tools
- Strong communication, coordination, and problem-solving skills
- Ability to work in a fast-paced, dynamic environment with multiple priorities
Interested candidates can share their resumes to benz.franco@cavliwireless.com / careers@cavliwireless.com
Click on Apply to know more.