UST
Website:
ust.com
Job details:
Job Role: Oracle Fusion SCM Support Analyst
Job Location: Bangalore, Chennai, Hyderabad, Kochi, Trivandrum
Experience Required: 3 to 5 years
Notice Period: Immediate Joiners Only
Job Summary
We are seeking a skilled and detail-oriented Oracle Fusion SCM Support Analyst with hands-on experience in Oracle Fusion Supply Chain Management applications. The ideal candidate will support and maintain Oracle Fusion SCM modules, assist in resolving functional and technical issues, and collaborate with business stakeholders to ensure smooth SCM operations. The role requires strong analytical skills, customer-centric support experience, and a willingness to grow within Oracle Fusion Cloud technologies.
Mandatory Skills:
- Understanding of Oracle Order Management Cloud, Global Order Promising, and Oracle Purchasing Cloud.
- Exposure to Oracle BI Publisher for report generation and customization.
- Some hands-on experience supporting Oracle Fusion SCM Applications, ideally in a support or analyst role.
- Familiarity with Oracle Fusion SCM process flows and module configurations.
- Awareness of FBDI templates and basic integration concepts, including REST APIs.
Key Skills:
- 4–6 years of experience in Oracle Fusion Supply Chain or related ERP systems.
- Foundational knowledge of Oracle Fusion architecture and SCM modules.
- Ability to assist in analyzing business processes and resolving support issues under guidance.
- Exposure to Order Management, Inventory, Procurement, and Planning modules.
- Basic experience with BI Publisher reports and their configuration.
- Comfortable working with end users and stakeholders in a support environment.
- Willingness to learn and grow in areas like Visual BUilder Studio, Functional Areas and technical tools with Oracle Fusion Cloudrking in ticketing systems and understanding of SLAs.
- Strong communication, problem-solving, and analytical skills.
- Team player and strong customer service behaviour
Skills
Global Order Promising, Oracle Planning Central Cloud, Oracle Order Management, Oracle BI Publisher
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