Huron
Website:
huronconsultinggroup.com
Job details:
Roles: Oracle Fusion HCM Technical Consultant
Exp: 6 to 9 years
Location: Bangalore , Chennai, Pune, Noida
Shift Timing: 2 – 11 PM
Note: It’s a Support Project
Job Requirements:
Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements.
- 6 to 9 years of strong expertise in Fast Formulas for Payroll, Time and Labor, Absence, Compensation, and Benefits along with Oracle HCM/FSCM modules.
- Strong expertise in technical components like BIP/OTBI Reports, Integrations, HCM Extracts, and Data Loaders.
- In-depth understanding of Fusion HCM Architecture.
- Proficiency in SQL and PL/SQL for querying and manipulating data in Oracle databases
- Hands on technical experience on Fin and SCM modules
Candidates who have expertise in below skills will have an added advantage. (Good to have Skills)
- Oracle Integration Cloud (OIC)
- Visual Builder (Redwood pages)
- Oracle Cloud Infrastructure (OCI)
Additional Job Description
- Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues.
- Provide support to the Oracle-managed services team, including troubleshooting and problem resolution.
- Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
- Monitor service performance metrics and assist in implementing strategies for continuous improvement.
- Collaborate with cross-functional teams to ensure seamless service delivery and integration with other systems.
- Stay up to date with the latest Oracle updates and industry trends to provide informed support to clients.
- Assist in managing service level agreements (SLAs) and ensuring compliance with contractual obligations.
- Prepare and present regular reports on service performance and client satisfaction with senior team members.
- Bachelor’s degree in information technology, Business Administration, or a related field.
- Good knowledge of Oracle ERP/HCM or ERP modules and functionalities, with at least one certification
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Strong organizational and time management skills.
- A customer-focused mindset with a commitment to delivering high-quality service.
- Knowledge of ITIL or other service management frameworks.
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