Oracle Field Service Cloud
SMC Squared
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
About the role
SMC Squared
Website:
smc2.com
Job details:
Job Title: Oracle Functional Analyst- Field Service
Work Location: Bangalore (BCIT, Bhartiya City, Thanisandra)
Job Type: Full-Time/Permanent
Experience Level: 4+ Years
Job Summary
We are seeking a skilled Oracle Business Analyst with 4+ years of experience in Oracle Field Service Cloud. The ideal candidate will have a strong understanding of field technician operations, coupled with the ability to balance technical and functional responsibilities. This role involves a blend of 20% technical tasks and 80% functional analysis, requiring a detail-oriented, organized, and analytical professional.
Key Responsibilities
- Collaborate with cross-functional teams to gather and analyse business requirements related to Oracle Field Service Cloud.
- Provide functional expertise in Oracle Field Service Cloud, ensuring effective integration with other business processes.
- Configure, test, and implement solutions within the Oracle Field Service Cloud module to meet business needs.
- Assist with technical tasks, including data analysis, report generation, and basic system configurations.
- Liaise with field technicians to understand operational challenges and translate them into system improvements.
- Develop and maintain documentation for business processes, configurations, and user guides.
- Identify opportunities for process improvement and system optimization within Oracle EBS.
Must-Have Skills
- 4+ years of experience with Oracle Field Service Cloud.
- Strong understanding of field technician operations and requirements.
- Proven experience in translating business requirements into functional specifications.
Good-to-Have Skills
- Strong organizational and analytical skills.
- Ability to work independently and manage multiple priorities effectively.
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