Agamin
Website:
agamin.ai
Job details:
Company Description Agamin Innovations is a new-age digital solutions provider focused on helping organizations radically innovate and transform through technology. Founded by experienced industry professionals, Agamin is driven by a clear vision of delivering business value using Automation, AI, ML, and modern digital solutions.
Role Description The Oracle CCB Developer will work on designing, developing, and maintaining Oracle Customer Care and Billing (CCB) solutions to support utility business processes and customer service operations for a client based in the SULTANATE OF OMAN. Day-to-day responsibilities include configuring and customizing Oracle CCB modules, building and optimizing data models and database components, and developing reports and integrations aligned with functional requirements. The role involves working closely with business analysts and project teams to gather requirements, perform technical analysis, and translate business needs into robust software solutions. The developer will also participate in code reviews, unit and integration testing, performance tuning, and production support activities. This is a full-time, on-site role based in the Greater Bengaluru Area, requiring close collaboration with cross-functional teams and stakeholders.
Qualifications
Oracle CC&B Expertise:
- Deep knowledge of CC&B modules including Billing, Payments, Credit & Collections, Case Management, Adjustments, Field Activities, and User Access
- Advanced understanding of the V-model architecture (Person, Account, Service Agreement, Premise, Service Point)
- Proficiency in batch processing, algorithms, database queries, and PL/SQL
- BI Publisher Report design and creation
- Web services integration and SMS configuration
Industry Knowledge:
- Extensive experience implementing CC&B across utility sectors: Electricity, Water, Wastewater, and Gas
- Strong understanding of utility business processes and operations
- Experience with government and private utility organizations
Project Management Skills:
- Requirements gathering and solution presentation
- Functional and technical design documentation
- UAT (User Acceptance Testing) leadership and execution
- Test plan and test script development
- User training and documentation
- Post-implementation support
Professional Experience:
Senior Business Architect (Oracle Utilities CC&B) - Multiple organizations across the Middle East and Asia, including support for major utilities in:
Key Achievements:
- Led CC&B implementations and system upgrades for enterprise-level clients
- Provided onsite and offshore support for business operations
- Conducted technical training to end-users and business teams
- Resolved complex defects and system enhancements
- Configured advanced rate structures and billing scenarios
Technical Skills
- Oracle CC&B system configuration and administration
- PL/SQL and complex SQL query writing
- BI Publisher reporting
- Batch job scheduling and monitoring
- Database management and optimization
- Integration with Oracle products and third-party systems
- Candidates should possess strong skills in Data Modeling and working with relational Databases, ideally in Oracle environments.
- Candidates should possess skills in Oracle Reports and related reporting tools for building, customizing, and optimizing business reports.
- Candidates should possess skills in Extract Transform Load (ETL) processes and tools to design and manage data integrations and migrations.
- Candidates should possess Software Development skills, including experience with object-oriented programming, application debugging, and performance optimization.
- Hands-on experience with Oracle CCB implementation, configuration, and customization is highly preferred.
- Understanding of utility domain processes (billing, meter data management, customer service) is an advantage.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Ability to work collaboratively in an on-site team environment, communicate clearly, and manage multiple tasks and deadlines.
- Experience with version control, SDLC best practices, and Agile methodologies is beneficial.
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