Optical Technician

Description

Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders.
 

Essential Functions
 

Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders

Order lenses and frames from appropriate lab or vendor based on vision plan
 

Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records
 

Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary

Routinely check products on order for delays or back orders and communicates and resolves order issues
 

Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed
 

Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses
 

Assist in efficiently moving work through the department
 

Maintain company safety standards
 

Maintain a clean workstation
 

Assist and cooperate with other departments
 

Ensure understanding and adherence to quality management and safety requirements, systems, and procedures
 

Other duties as assigned 

Requirements

Job Specifications
 

Typically has the following skills or abilities:
 

Experience working in a fast-paced environment
 

One to two years of relative experience
 

Ability to meet department standards for productivity and quality
 

Ability to communicate at a level necessary to accomplish the above tasks
 

Good manual dexterity and hand/eye coordination
 

Ability to perform physical activities requiring bending, kneeling, and pulling/pushing
 

Ability to recognize and distinguish colors
 

Ability to understand and follow procedures
 

Ability to lift up to 30 pounds
 

Ability to walk or stand up to 100% of the time
 

Working Conditions
 

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
 

The working environment is well lighted and ventilated. Individuals are typically required to stand for long periods of time. Noise and dust from power-grinding machinery and other equipment is to be expected. Individuals may wear safety attire such as goggles and gloves and may work physically close to others, such as when sharing work areas. There are no major hazards.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.