Customer Service Representative

As a Customer Service Representative at Oportun, you will be the friendly voice representing our company and providing exceptional customer service to our clients. Your primary responsibilities will include answering incoming calls, resolving customer inquiries, and guiding them through our financial products and services. You will also assist with follow-up tasks, data entry, and other administrative duties as needed. To excel in this role, you should have excellent communication skills, a knack for problem-solving, and a genuine desire to help others. Prior experience in a customer service or call center environment is preferred, but not required. If you're ready to join a mission-driven organization that is committed to financial inclusion, we encourage you to apply today!

Oportun is a mission-driven financial services company that provides inclusive, affordable financial services that empower our customers to build a better future. We combine advanced analytics, technology, and human compassion to expand access to responsible and affordable credit, debit cards, and other financial services for millions of hardworking people. Our goal is to help our customers achieve their financial goals and improve their financial health.