UNIS
Website:
unisco.com
Job details:
Overview
We are seeking an experienced Operations Manager (Traffic Control) to lead the daily execution of transportation operations within our fast-paced 3PL environment. This role is responsible for ensuring efficient load planning, driver dispatch, carrier coordination, service performance, and customer satisfaction while driving operational excellence and continuous improvement.
Responsibilities
- Oversee daily transportation and traffic operations for assigned accounts.
- Manage load planning, dispatch, routing, and shipment execution to meet customer service expectations.
- Monitor on-time pickup and delivery performance and resolve service disruptions quickly.
- Lead, coach, and develop dispatchers, traffic coordinators, and transportation staff.
- Coordinate with customers, carriers, warehouse operations, and internal departments to ensure seamless execution.
- Analyze transportation metrics, identify trends, and implement process improvements.
Minimum Requirements:
- Bachelor’s degree preferred or equivalent transportation experience.
- Minimum 5 years of transportation or logistics operations experience within a 3PL, trucking, or supply chain environment.
- At least 2 years of leadership or management experience.
- Strong knowledge of dispatch, routing, transportation planning, and freight operations.
- Experience with Transportation Management Systems (TMS) and Microsoft Office.
- Excellent leadership, problem-solving, organizational, and communication skills.
Preferred Requirements:
- Experience managing LTL, FTL, drayage, or dedicated transportation operations.
- Lean, Six Sigma, or continuous improvement experience.
Click on Apply to know more.