DropX Logistics
Website:
dropxlogistics.com
Job details:
Company Description
DropX Logistics is an innovative leader in the quick commerce industry, specializing in delivering solutions that prioritize speed in our fast-paced economy. At DropX Logistics, we partner with India's top Quick commerce brands to launch and operate dark stores end-to-end — site readiness, licensing, people, and metrics. We're looking for an Operations Manager in Kanpur who can own this entire lifecycle, from pre-launch to steady-state BAU
Role Description
We are seeking a dedicated Operations Manager for our Quick Commerce division. This full-time, on-site role is based in Kanpur. The Operations Manager will oversee fllowng roles
Store launches — Client onboarding, site setup, infrastructure readiness, and go-live execution
Pre-launch hiring & training — Build the ground team, define SOPs, and ensure Day 1 is ready
Regulatory & licensing — FSSAI, trade licenses, municipal clearances — end to end
BAU operations — Fill rates, order TAT, shrinkage, manpower productivity, cost-per-order
Client relationship — Own escalations, QBRs, and day-to-day partner satisfaction
Playbook development — What you build becomes the template for DropX's q-commerce expansion
Key Skills
✅ Background in quick commerce, dark store ops, e-commerce last mile, or FMCG distribution
✅ Proven experience launching and stabilising new locations
✅ Strong ground-level hiring, training, and team management
✅ Comfortable navigating regulatory processes and government liaison
✅ Metrics-first mindset — you track numbers, not just activities
✅ Exposure to Blinkit, Zepto, Swiggy Instamart, BigBasket NOW, or similar is a strong plus
Qualifications
- Strong operational management and team leadership skills
- Proficiency in logistics, supply chain management, and process optimization
- Experience with technology-driven operational tools and platforms
- Excellent problem-solving, organizational, and decision-making skills
- Ability to monitor key performance indicators (KPIs) and ensure compliance
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
- Prior experience in quick commerce, logistics, or e-commerce is a plus
- Ability to thrive in a fast-paced, high-pressure environment
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