Website:
expert-ease.in
Job details:
Key Responsibilities
- Team Management & Leadership
- Supervise, guide, and monitor the performance of Operations Executives, Telesales Interns, and Marketing Interns
- Set clear KPIs, targets, and performance benchmarks for the team
- Conduct regular training sessions, feedback discussions, and performance reviews
- Ensure accountability and productivity across all team members
- Operations Management
- Oversee end-to-end operations from lead generation to successful onboarding of tutors and parents
- Ensure smooth execution of daily workflows, scheduling, and coordination of classes
- Monitor and improve processes for tutor onboarding, client servicing, and documentation
- Maintain high service quality and ensure quick resolution of parent and teacher queries
- Business Development
- Track inbound and outbound leads and ensure timely follow-ups
- Monitor conversion funnels and optimize telesales performance
- Support the team in closing high-value or critical leads
- Supervise online and offline lead generation activities
- Analyze team performance and suggest data-driven improvements
- Share daily, weekly, and monthly reports with founders
- Field Visits
- Visit B.Ed., degree colleges, and co-curricular institutions to expand business opportunities
- Participate in organizing and conducting placement drives, marketing events, and job fairs
- Identify and engage with relevant vendors and clients to promote digital and offline business
About Company: We aim to develop a platform where we empower educators to deliver screen-free, personalized learning at students' homes with the flexibility to choose your schedule, the confidence of admin support, and the satisfaction of seeing real impact. Whether you're an experienced educator or an aspiring mentor, we believe you deserve more than just a job; you deserve a platform that recognizes your value, supports your growth, and offers the freedom to teach on your terms. Let's begin your teaching journey with Expert-Ease! Empowering educators, enriching futures.
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