Bäcker & Charlie
Website:
backerandcharlie.com
Job details:
Bäcker & Charlie is a neighbourhood bakery & café inspired by German baking, built on community, craft, and culture.
We’re in a high-growth phase—expanding formats, refining operations, and building a brand that goes beyond just food.
We’re hiring for an Operations Manager who will work directly with the founder to execute, problem-solve, and scale the business.
You will be involved in:
- setting up new outlets
- stabilising operations
- building teams
- solving daily challenges
This role requires ownership, speed, and hustle.
Key Responsibilities1. New Outlet Setup & Expansion- Coordinate end-to-end setup of new outlets (vendors, timelines, execution)
- Ensure readiness across kitchen, service, and compliance
- Track budgets and avoid cost overruns
2. Hiring & Team Building- Lead hiring for kitchen & front-of-house roles
- Ensure staffing is aligned with business needs and budgets
3. Operations & Service Quality- Oversee day-to-day operations across outlets
- Ensure high standards of service and customer experience
- Identify gaps in service and fix them quickly
4. Problem Solving & Firefighting- Solve operational issues in real-time
5. Purchasing & Vendor Management- Manage procurement of raw materials, packaging, and supplies
6. Systems & Efficiency- Build and improve SOPs across operations
- Track key metrics (costs, wastage, staffing efficiency)
Who This Role Is ForThis role is for someone who:
- Has 2–5 years experience in F&B / hospitality operations
- Is extremely hands-on and execution-focused
- Is comfortable with fast-paced environments
- Can switch between strategy and ground execution
What This Role Is NOT- Not a 9–5 desk job
- Not a purely managerial role
- Not for someone who needs structure handed to them
What You Get- Direct exposure to building a growing F&B brand
- Opportunity to grow into a Head of Operations / Business Lead role
- A chance to build something from scratch, not maintain something built
Click on Apply to know more.