Workassist
Website:
workassist.in
Job details:
Work Level: Junior Leadership
Core: Self Motivated, Organized, Collaboration
Leadership: Leading from the front, Delivering Results, Organisation Alignment
Industry Type: Banking
Function: Banking Operations - Other
Key Skills: Branch Operation,Branch Operation Manager,Retailliability,Team Handling,Team Management,Deputy Branch Manager,Branch Banking
Education: Graduate
Note: This is a requirement for one of the Workassist Hiring Partner.
Roles & Responsibility
1. Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof
2. Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections.
3. Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits
4. Maintaining lowest levels of wait-time through :
Load balancing among desks
Regular monitoring of pending tokens through Admin login
Analysis to understand employee level productivity & Daily roistering
Leave planning & Training calendar
5. Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members
6. Compliance & Risk
Ensure operations, risk control and process adherence at branches
Branch Audit scores
SOAX Audit scores
Fraud prevention
Ops risk monitoring
RBI audits, inspections and incognito visits
7. Branch Profitability
Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding
Tracking big ticket opex line items in Branch P&L – Rentals, Electricity, Employees etc and taking corrective action if required
Ensure timely recovery of interest and service charges
Company Description
Workassist is an online recruitment and employment solution providing a platform in India. We connect job seekers with relevant profiles to employers and offer a wide range of job opportunities across different industries and levels of experience. Our e-recruitment technology enables us to quickly adapt to the new normal and assist both job seekers and employers in finding the right match.
We work with more than 10,000+ recruiters from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and legal to help them recruit great emerging talents. Our goal is to enhance the job seeking experience and provide the best opportunities for job seekers and the best talent for employers from all over the world.
For a seamless job search experience, please visit: https://bit.ly/3QBfBU2.
(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
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