Website:
pawfectchefs.com
Job details:
šØ Weāre Hiring: Operations + Customer Experience Lead at Pawfect Chefs
At Pawfect Chefs, weāre building Indiaās most trusted pet wellness brandācombining personalized nutrition, diagnostics, and concierge-led care into one seamless experience.
Weāre now looking for someone who can own execution like a COO and obsess over customer experience.
āØ This is not a typical ops role.
This is a high-ownership, founderās office kind of role where you will:
ā¢ Ensure every order flows seamlessly (system ā kitchen ā delivery)
ā¢ Manage inventory, costs, and daily execution
ā¢ Solve problems before they become fires
ā¢ Turn customers into loyal advocates
šÆ What youāll own:
ā¢ End-to-end order execution (zero chaos, zero errors)
ā¢ Inventory & supply planning
ā¢ Cost control & efficiency
ā¢ Customer experience & retention
ā¢ Escalations and delight moments
š§ Weāre looking for someone who:
ā¢ Is extremely detail-oriented and proactive
ā¢ Thinks in systems, not just tasks
ā¢ Can handle pressure without dropping the ball
ā¢ Deeply cares about customer experience
š„ What you get:
ā¢ Role equivalent to a mini-COO for daily operations
ā¢ Work directly with the founders on core business decisions
ā¢ High ownership, zero bureaucracy
ā¢ Steep learning curve across ops, supply chain, and CX
š° Compensation:
ā¹7 LPA ā ā¹10 LPA
š” Why this role matters:
At Pawfect Chefs, every order builds trust.
And this role ensures that trust is never broken.
š© Interested?
DM me or send your resume to: founders@pawfectchefs.com
- Letās build the future of pet care in India š¾
Click on Apply to know more.