Website:
uptrail.co.uk
Job details:
About Uptrail
Uptrail is a UK-based career accelerator helping students and early-career professionals break into the tech industry through hands-on, real-world programmes in data, software development, cyber security, and cloud engineering. We work with learners globally and are growing our operations team to support an expanding community of aspiring tech professionals.
Role Overview
We are looking for a motivated and organised Operations Intern to join our remote team and support the day-to-day running of our learner programmes. This is a full-time, hands-on role suited to fresh graduates or final-year students who enjoy coordinating processes, communicating with people, and working in a fast-paced startup environment.
Duration: 3 months
Stipend: ₹15,000 per month
Work arrangement: Fully remote
Job type: Internship (Full-time)
Location: Bengaluru, India
Performance-based opportunity: Interns who demonstrate strong performance during the 3-month period will be considered for a full-time Operations Executive role at Uptrail.
What You Will Do
- Respond to learner queries via email and scheduled calls, ensuring timely and helpful support
- Coordinate and schedule sessions between learners and mentors using Zoom and Notion
- Monitor learner progress, track project milestones, and flag issues for follow-up
- Collect and record learner feedback after sessions
- Onboard new learners to our Discord community and guide them through initial steps
- Support internal email campaigns and learner communications using Zoho Campaigns
- Maintain accurate operational records using Microsoft Excel and Google Sheets
- Assist with general coordination and workflow management across the team
Who We Are Looking For
- Recent graduate or final-year student — a background in Data Science, Computer Science, Information Technology, or a related field is preferred
- No prior work experience required; fresh graduates are encouraged to apply
- Strong written and verbal communication skills in English
- Highly organised with good attention to detail
- Comfortable managing multiple tasks and communicating with different stakeholders
- Proficient in Microsoft Excel or Google Sheets
- Basic understanding of data concepts or analytical thinking is an advantage
- Familiarity with tools such as Notion, Zoom, Slack, or Discord is a plus
- Genuine interest in operations, education, or community management
Tools You Will Use
Notion, Zoom, Discord, Slack, Zoho Campaigns, Microsoft Excel, Google Sheets
What You Will Gain
- Hands-on experience in EdTech operations at a growing international startup
- Practical exposure to learner management, mentor coordination, and community operations
- Experience using modern remote-work and operations tools used across the industry
- Certificate of completion and reference letter upon successful completion
- Performance-based opportunity to join Uptrail full-time as an Operations Executive
Equal Opportunity
Uptrail is committed to building an inclusive team. We welcome applications from candidates of all backgrounds, disciplines, and experiences.
Click on Apply to know more.