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Job details:
We’re Hiring | Operations Intern – Study Abroad
📍 Location: Noida
🏢 Company: upGrad
⌛ Duration: 3 Months
💵 Stipend: Up to 15K
Role Overview:
We are looking for a proactive and detail-oriented Operations Intern to support the student success journey post-onboarding. In this role, you will ensure a smooth and seamless experience for students throughout their study abroad process.
Key Responsibilities:
Manage the end-to-end student journey after onboarding.
Act as the primary point of contact for student queries (applications, documentation, processes).
Coordinate with admissions, counselors, and visa teams for smooth execution.
Track student progress and ensure timely completion of key milestones
Maintain and update student data in CRM/tools.
Identify process gaps and suggest improvements.
Handle student concerns and escalations effectively.
Ensure high levels of student satisfaction and engagement.
Requirements:
Candidate must be from a top-tier university with strong academic background.
Strong communication and interpersonal skills.
Good coordination and problem-solving ability.
Knowledge of MS Excel.
Ability to work in a fast-paced environment.
Interest in study abroad / edtech domain.
What You’ll Gain:
Internship completion certificate.
Hands-on experience in operations and student lifecycle management.
Exposure to international education processes.
Opportunity to work with cross-functional teams.
Learning and growth in a fast-paced edtech environment.
Click on Apply to know more.