Moksha Media Group
Website:
moksha.in
Job details:
Operations & Executive Support Associate
Who We’re Looking For
We’re looking for someone who can break down complex problems, work under ambiguity, and figure things out without hand-holding — regardless of where they studied.
This isn’t a role for someone coasting on a degree. It’s for someone who’s been the go-to person in their team, college club, or project — the one others relied on to make sure nothing slipped.
What You’ll Do — EA Side
- Draft emails, messages, and follow-ups on behalf of your managers — accurately representing their voice and intent
- Manage and protect your managers’ calendars — prioritise what deserves time, push back on what doesn’t
- Coordinate with clients, vendors, and freelancers on scheduling, briefs, and deliverables
- Prepare pre-reads, agendas, and context briefs before key meetings
- Track action items from meetings and follow up proactively
- Handle day-to-day coordination so your managers aren’t the bottleneck
What You’ll Do — Ops Side
- Document recurring agency processes into clear, usable SOPs
- Build and maintain audit trails for all client deliverables
- Run fortnightly process audits and flag gaps within 24 hours
- Lead monthly process reviews with senior management
- Maintain the agency’s central knowledge base
- Produce quarterly Ops Health Reports
You’re a Fit If You…
- Write well and can adapt your tone
- Take pride in representing someone else’s voice accurately
- Have run something end-to-end (project, team, event)
- Care about structure, documentation, and clarity
- Don’t wait to be told what to do — you find what needs attention
- Can push back respectfully when needed
Click on Apply to know more.