Operations Executive in Vashi, Navi Mumbai

TRANS MR Consulting

Website: transmr.com
Job details:

Company Description

TRANS MR Consulting is a global market research firm headquartered in Mumbai, with operations in India and South Africa. Specializing in the production, interpretation, and distribution of consumer insights, the company analyzes individual behaviors and attitudes to deliver precise market insights. Working with top-tier brands and multinational companies, TRANS MR Consulting provides actionable intelligence to support effective decision-making. With a diverse team of research experts and representatives across Asia Pacific, the Middle East, Africa, and Latin America, the company leverages advanced qualitative and quantitative methods, robust data collection techniques, and sophisticated analytical tools.

Role Description

This is a full-time, on-site Operations Executive role based in Vashi, Navi Mumbai. The Operations Executive will be responsible for managing daily operational tasks, ensuring smooth workflow, and coordinating processes to achieve organizational goals. Key responsibilities include supporting operations management initiatives, overseeing operational efficiency, and contributing to data-driven decision-making processes while ensuring alignment with organizational objectives.

Job Description:

Project Operations & Coordination

• Support end-to-end execution of market research projects (quantitative and qualitative).
• Coordinate with internal teams, field agencies, and vendors for smooth project delivery.
• Assist in questionnaire programming, survey setup, and testing.
• Ensure projects are delivered on time, within scope, and within budget.

Fieldwork Management

• Monitor fieldwork progress and respondent quotas.
• Ensure adherence to sampling plans and research methodologies.
• Identify and resolve field-related issues (low response rates, data quality concerns).
• Conduct quality checks on collected data to ensure accuracy and reliability.

Data & Reporting Support

• Perform data validation, cleaning, and basic analysis.
• Prepare field status reports and operational dashboards.
• Assist in generating topline summaries and internal reports.

Process & Compliance

• Ensure compliance with research standards, client guidelines, and data privacy regulations.
• Maintain project documentation and operational records.
• Support continuous improvement of research operations and workflows.

Client & Stakeholder Support

• Provide operational updates to project managers or clients as required.
• Address client queries related to project status and execution.
• Support senior team members in proposal and costing activities.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Statistics, Economics, or related field.
• 1–3 years of experience in market research operations (freshers may apply).
• Basic understanding of quantitative and qualitative research methodologies.
• Familiarity with survey tools (e.g., Qualtrics, SurveyMonkey, Decipher, or similar).
• Strong organizational and multitasking skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Excel, PowerPoint, and reporting tools.
• Strong communication and coordination skills.

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