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About the Company
Lucey Group is a diversified portfolio company with investments spanning digital health and wellness e‑commerce, creative marketplaces, geospatial analytics, satellite risk monitoring, data and cyber security, and healthcare communications. Among our ventures is ArtGallery.co.uk, a leading creative marketplace that connects buyers and artists through a dynamic digital gallery. We are seeking to expand the ArtGallery team with talented professionals who share our vision for innovation and growth.
About the Role
This is a hands-on operations role supporting the day-to-day running and growth of ArtGallery's online marketplace. We're looking for a detail-oriented and personable operator to keep the website clean and accurate, drive outreach with artists and customers, and support a range of projects aimed at increasing sales and platform health.
Responsibilities
- Reviewing and cleaning up artist profiles and product listings for accuracy, completeness, and quality
- Identifying and flagging broken links, incorrect pricing, duplicate or outdated listings, and other data issues
- Coordinating with the platform/tech team to report and track bugs
- Conducting outbound calls and emails to onboard new artists and re-engage existing ones
- Reaching out to customers to drive repeat purchases, gather feedback, and resolve queries
- Supporting initiatives aimed at increasing sales conversion and average order value
- Assisting with list-building and outreach efforts tied to marketing campaigns
- Taking ownership of various operational projects as assigned, working independently to deliver against deadlines
- Tracking and reporting on outreach outcomes and project progress
Qualifications
- 2+ years of experience in an operations, e-commerce, or customer-facing support role
Required Skills
- Strong verbal communication skills in English — comfortable and confident making outbound calls
- Detail-oriented with strong data hygiene / cleanup skills (spreadsheets, CMS, or similar tools)
- Proficient in Microsoft Office tools (Excel, Word, PowerPoint, Outlook), with prior work experience using them for reporting, documentation, and communication
- Self-starter who can manage multiple ongoing projects with minimal supervision
- Comfortable working with distributed/remote teams across time zones (UK-based stakeholders)
Preferred Skills
- Prior experience with e-commerce platforms, CRMs, or marketplace operations is a plus
Pay range and compensation package
We want you to enjoy your time here and take pride in the impact you make. As a valued team member, you'll benefit from a competitive salary, a professional and supportive environment, and genuine opportunities to grow.
Equal Opportunity Statement
Opportunities for development are plentiful. As a growing team with ambitious plans, our structure is adapting constantly — presenting opportunities to learn, take on more responsibility, and make a real difference to the future of the platform. We speak plainly and openly, and we're not afraid to question a brief or explain our reasoning. We're naturally open to new ideas and ways of working, and we invite feedback on everything we do.
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