Eon Infotech Limited
Website:
eoninfotech.com
Job details:
We at Eon Infotech Ltd. are looking for Operations Executive. To succeed in this role, you must have exceptional operational competency and managerial skills.
Essential Skills
- Customer Management
- Team / Field Staff Management
- Planning & Scheduling of team work
- Good verbal & written communication skill
- Active problem solving skills
- Ability to handle pressure
- Knowledge of Open Office / MS-Office, Google Map
Role/Responsibilities:
- Managing Customer Service Field Team / Support technicians
- Attending customer calls and complaints professionally
- Coordinating with client, production team and management
- Proactively monitoring of VTS devices through dashboard/MIS/Web App
- Planning replacement / maintenance of faulty devices
- Conducting customer trainings on VTS front-end operations/reports generations.
- GPS Data Analysis
- Updating Information Systems
- Reporting Progress / Status to customer and other concerned @EON
- Other relevant activities related to VTS Operations and desired by client
Qualification:
Graduate in any discipline with one year computer diploma or Degree in Electronics & Communication / Mechanical / equivalent
Experience- Fresher to 2 years in customer handling
Specific details,
-Ops runs 24X7, must be willing to work in rotational shifts
-Must have own conveyance,
-Posting at PUNBUS VTS Control Room, Sector 17 CHD.
Salary- 14,000+ PF & ESIC
Working Days- 6
Click on Apply to know more.