Website:
woostudio.in
Job details:
We’re hiring an Operations Executive at WooStudio (Sector 56, Gurugram)
At WooStudio, we’re building a fast, reliable, and affordable home services platform. This role is critical to making sure every customer has a smooth, high-quality experience.
Role Overview:
This is a hands-on, on-ground operations role where you’ll be managing daily service execution, coordinating with beauticians, ensuring quality standards, and directly interacting with customers.
Key Responsibilities:
- Manage and coordinate daily service operations from the center
- Handle a team of service professionals (beauticians) and ensure discipline, punctuality, and productivity
- Ensure consistent service quality and hygiene standards across all bookings
- Visit customers (when required) to take in-person feedback and resolve issues
- Identify operational gaps and fix them in real-time
- Ensure smooth order flow and minimal cancellations/delays
- Maintain data, track performance, and report daily insights
Who Should Apply:
- 1–3 years of experience in operations, field work, or team handling roles
- Comfortable managing people and handling real-time issues
- Strong understanding of customer expectations and service quality
- Willing to work in a fast-paced startup environment
- Good communication skills (Hindi + basic English)
- Ready for an on-ground role (not a desk job)
What You’ll Get:
- Direct exposure to building a startup from the ground up
- High ownership and decision-making responsibility
- Fast learning curve across operations, customer experience, and team management
Location: Sector 56, Gurugram
Click on Apply to know more.