Website:
levelupformenn.com
Job details:
Company Description LevelUpForMenn (LUFM) is a personal transformation company dedicated to helping high-performing individuals strengthen mindset, emotional mastery, presence, and social confidence. Founded by Agam Kakkar, LUFM uses a structured, execution-driven approach grounded in applied psychology and behavioral science. Co-founder Chetan Arora brings experience from successful transformation ventures such as Banana Health and LevelUpForWomen, where programs have supported over 1,000 people. LUFM focuses on deep psychological work, clarity, and accountability to help clients build a stronger internal foundation. The company supports growth across personal, professional, and social domains through high-impact coaching and transformation programs.
Role Description The Operations Associate is a full-time, remote role responsible for supporting the smooth functioning of LUFM’s programs and internal processes. This role manages daily operational tasks such as scheduling sessions, coordinating with clients, and tracking program progress and deliverables. The Operations Associate helps maintain systems and documentation, monitors workflows, and supports continuous process improvements across the organization. They collaborate closely with the founders and team members to ensure timely communication, efficient follow-up, and high-quality customer experience. The role also includes handling inquiries, updating internal tools and records, and contributing to reporting and analytics for program performance.
Qualifications
- Strong operations skills, including process organization, task management, and workflow coordination.
- Excellent interpersonal skills and customer service abilities to build trust and support clients professionally.
- Solid analytical skills to track metrics, interpret data, and contribute to operational improvements.
- Clear and responsive communication skills, both written and verbal, for internal and external stakeholders.
- Comfort with remote work, digital tools, and basic productivity software (e.g., spreadsheets, project management platforms).
- High level of reliability, accountability, and attention to detail in a fast-moving, execution-focused environment.
- Prior experience in operations, program coordination, or customer-facing roles is preferred.
- Bachelor’s degree or equivalent practical experience in business, psychology, communications, or a related field is beneficial.
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