Job Type:** Full-time
Experience:** 2–4 years in a combined sales/operations or business development role
About A.N. JAIN
A.N. JAIN is a founder-led, sustainable fine jewelry brand creating bespoke pieces using lab-grown diamonds and recycled gold, based in Kalkaji, New Delhi. Alongside our consumer jewelry business, we run a B2B lab-grown diamond supply segment serving recently launched LGD brands across the US, Canada, UK, and Australia.
We're growing fast. The founder handles everything from client relationships and design consultations to sourcing and sales — and now needs a sharp, proactive right-hand person to take the execution load off completely.
The Role
This is not a single-function role. You'll be the person who keeps the business moving — handling back-end operations so nothing falls through the cracks, and front-end outreach so no opportunity goes cold.
Some days that means coordinating with our manufacturing partners in Surat on order timelines. Other days it means calling a warm lead who enquired three days ago and hasn't heard back. You'll context-switch between ops and outreach depending on what the day needs — and you won't wait to be told which fires to put out.
The founder will stay focused on client relationships, design consultations, and closing sales. Everything behind that is yours to own.
What You'll Do
Operations:
- Manage client follow-ups after consultations — keeping relationships warm and orders moving
- Handle WhatsApp, call, and text communication with clients and leads directly on the founder's behalf
- Coordinate with manufacturing partners (Surat) and karigar on order status, timelines, and delivery
- Schedule and confirm client appointments
- Manage packaging and shipping coordination
- Maintain CRM — every lead, client, and vendor interaction logged and up to date
- Basic accounting entries and payment tracking
Business Development:
- Follow up on warm B2C leads (A.N. JAIN) who have enquired but not converted
- Execute outreach to B2B prospects (international LGD brands) — calling, emailing, WhatsApp, LinkedIn
- Keep the pipeline moving — nothing goes cold on your watch
- Book qualified B2B calls onto the founder's calendar
- Track outreach activity and report weekly on pipeline status
What We're Looking For
- 2–4 years experience in a combined operations/BD or sales coordination role — startup or small business background preferred
- Comfortable making calls and sending direct outreach messages to clients and prospects independently — you don't need someone to hold your hand before picking up the phone
- Organised enough to track 20+ active clients and leads simultaneously without dropping anything
- Strong written and spoken English — for international B2B communication
- Jewelry or luxury goods background preferred but not essential — what matters more is that you're sharp, proactive, and execution-obsessed
- Based in or able to commute to Kalkaji, New Delhi regularly
Compensation
- ₹35,000/month- 40,000 fixed, based on experience
- Performance incentive tied to leads converted and pipeline moved
- 30–45 day mutual trial period before full-time confirmation How to Apply
Send your resume + a 2-3 line note on a time you independently managed both a sales/outreach task and an operations task in the same role — to [email/contact].
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