Website:
scale100x.ai
Job details:
Job Description:
Position: Operations & MIS Executive
Company: Expertrons – Scale100X.AI
Location: Andheri East, Mumbai (Work from Office)
Salary Range: Upto ₹4.5 LPA (Based on experience and performance)
About Scale100X (by Expertrons):
Scale100X is your strategic growth partner, helping businesses scale rapidly through a proven, franchise-driven expansion model. Backed by Expertrons, we transform high-potential businesses into market leaders while minimizing capital risk.
Founded by IIT Bombay alumni Vivek Gupta and Jatin Solanki, Scale100X combines deep industry expertise with a strong track record of scaling brands. From franchise model creation to marketing, recruitment, legal, and operational support, we ensure our partners achieve sustainable, long-term success.
About Expertrons:
Expertrons is the world's largest AI-powered career experience platform, revolutionizing professional growth. Trusted by experts from Microsoft, Amazon, Sequoia Capital, Harvard Business School, and more, we use cutting-edge videobot technology to provide career guidance at scale.
About the Role:
We are looking for a highly organized and execution-focused Operations Manager to oversee daily operational processes, manage MIS reporting systems, and ensure smooth coordination across teams.
The ideal candidate will be responsible for managing internal operations, building reporting structures, maintaining operational efficiency, and implementing scalable processes to support the company's growth initiatives.
This role requires strong analytical skills, leadership ability, and expertise in Google Workspace and operational tools.
Key Responsibilities:
Operations Management:
- Oversee and streamline daily operational workflows across departments.
- Monitor and track task execution, project timelines, and team deliverables.
- Coordinate with internal teams including marketing, sales, partnerships, and leadership to ensure smooth operational flow.
- Identify operational bottlenecks and implement process improvements and automation.
- Develop and maintain Standard Operating Procedures (SOPs) for internal operations.
- Support leadership in executing strategic initiatives and operational planning.
MIS & Reporting:
- Design and maintain comprehensive MIS systems and dashboards for tracking business performance.
- Create advanced reports using Google Sheets (advanced formulas, pivot tables, automation, and data validation).
- Build department-wise performance trackers and operational analytics dashboards.
- Generate weekly and monthly business reports for leadership review.
- Ensure data accuracy, consistency, and audit readiness across systems.
- Identify data discrepancies and recommend corrective actions.
Systems & Process Management:
- Manage operational systems including CRM, internal trackers, reporting systems, and workflow tools.
- Improve operational efficiency through process standardization and automation.
- Maintain documentation for operational workflows and internal processes.
- Ensure compliance with internal data management and operational standards.
Google Workspace Administration:
- Manage email accounts, user access, and permissions through Google Admin Console.
- Maintain structured shared drives and team folder permissions.
- Support internal teams with basic Google Workspace troubleshooting.
- Ensure proper data organization, security, and access control across company systems.
Requirements
- 2–5 years of experience in Operations, MIS, Business Operations, or similar roles
- Strong expertise in Google Sheets and Google Workspace tools
- Experience in operations management, reporting systems, and process optimization
- Strong analytical thinking and problem-solving ability
- Excellent coordination and communication skills
- Ability to manage multiple workflows in a fast-paced environment
- High attention to detail and structured working style
Good to Have
- Experience with automation tools such as Google Apps Script, Zapier, or workflow automation platforms
- Familiarity with CRM systems, ERP tools, or operational software
- Experience working in startups, EdTech, consulting, or growth-focused environments
- Experience in team coordination and operational project management
Why Join Us
- Work directly with founders and leadership team
- Be part of a fast-growing startup ecosystem
- Opportunity to build scalable operational systems from the ground up
- High learning and growth environment
Click on Apply to know more.