GullyCricket - Fantasy Cricket
Website:
gullycricket.us
Job details:
Company Description GullyCricket (formerly CricDuel) is a fantasy cricket platform available to users in the US, Canada, and the UK, focused on delivering engaging sports gaming experiences. Since its North American launch in early 2020, the platform has paid out over $10,000,000 in cash prizes and reached top rankings in sports app charts in both Canada and the US.
Role Description This is a full-time remote role for an Operations and Customer Support professional. The role involves managing day-to-day platform operations, including monitoring contests, ensuring smooth gameplay, and coordinating with internal teams to resolve issues quickly. The person in this role will respond to customer inquiries, troubleshoot account and payment questions, and provide clear, empathetic support via email, chat, and other channels.
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