ParentPay Lanka (Pvt) Ltd
Website:
parentpaygroup.com
Job details:
Department: Commercial Operations
Employment Type: Permanent - Full Time
Location: Pune, India
Description
ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.
Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.
ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.
Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.
Key Responsibilities
Key Responsibilities
- Manage end-to-end customer contract lifecycle including creation, amendments, renewals, and closures.
- Maintain accurate contract, pricing, and customer data in CRM and billing systems.
- Execute renewal processes including data preparation, validation, pricing updates, and customer communication.
- Ensure contracts comply with internal policies and commercial terms.
- Generate and validate invoices, ensuring timely and accurate billing.
- Handle customer queries related to contracts, billing, and services.
- Identify process improvement opportunities and support automation initiatives
Skills, Knowledge and Expertise
- 2–5 years of experience in operations, contract management, billing, or sales support roles.
- Strong proficiency in Microsoft Excel (Formulas, Inbuilt Functions).
- Experience with any CRM tools (preferred - HubSpot, Salesforce, Dynamics 365).
- Familiarity with billing/invoicing systems (e.g., SAP, Oracle, Business Central).
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Customer-focused mindset with good stakeholder management skills.
Click on Apply to know more.