Website:
vgpheritageresort.com
Job details:
Company Description VGP Heritage Venues is a premium destination for corporate and private events, located along Chennai’s scenic East Coast Road (ECR). The venues combine heritage architecture, open-air spaces, and ocean views to host corporate day outings, retreats, cocktail evenings, team lunches, celebratory dinners, and large-scale company gatherings. The team focuses on delivering curated dining experiences and seamless event coordination, supported by modern hospitality and traditional warmth. VGP Heritage Venues is dedicated to creating memorable experiences where teams can unwind, connect, and celebrate by the sea. The organization values professionalism, service excellence, and collaborative partnerships with clients and vendors.
Role Description This is a full-time, on-site Operations Manager role based in Chennai. The Operations Manager will oversee day-to-day venue operations, ensuring all events run smoothly, safely, and in line with service standards and client expectations. Responsibilities include coordinating with sales, events, culinary, and facilities teams; managing staffing schedules; monitoring setup and breakdown of events; and ensuring high-quality guest experiences across all functions. The role involves supervising vendor relationships, managing inventory and equipment, optimizing operational workflows, and maintaining cleanliness, security, and compliance with local regulations. The Operations Manager will also track operational costs, support budgeting, address issues in real time during events, and continuously improve processes based on feedback and performance metrics.
Qualifications
- Proven experience in operations management within hospitality, events, or related service industries, preferably in venue or resort settings.
- Strong people leadership skills, including team supervision, shift planning, performance management, and training frontline staff.
- Experience in event or banquet operations, including coordination of setups, guest flow, vendor management, and on-ground issue resolution.
- Operational planning and organizational skills, including process optimization, time management, and attention to detail.
- Excellent communication and interpersonal skills for working with clients, internal teams, suppliers, and other stakeholders.
- Basic financial acumen to support budgeting, cost control, and resource allocation for events and daily operations.
- Comfort with using digital tools such as email, spreadsheets, scheduling software, and basic event management or CRM systems.
- Knowledge of health, safety, and hygiene standards, as well as compliance with local regulations for venues and events.
- Bachelor’s degree or diploma in Hospitality Management, Business Administration, Event Management, or a related field is preferred.
- Flexibility to work evenings, weekends, and holidays based on event schedules, and the ability to be hands-on in a fast-paced environment.
Contact : Nijusha
7550036140
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