Website:
payrupy.com
Job details:
Operations Executive
Experience: 1–3 Years
Industry: FinTech / Digital Payments / BFSI
Location: Mumbai / Navi Mumbai
Employment Type: Full-Time
About PayRupy
PayRupy is a technology-driven payments company building solutions across collections, disbursements, payment optimization, fraud & risk management, smart billing and cross-border payments.
We are looking for an Operations Executive who can manage day-to-day payment operations, coordinate with internal teams and ensure smooth, accurate and timely transaction processing.
Key Responsibilities
- Monitor and manage daily payment and transaction operations.
- Track transaction status including successful, failed, pending, reversed and disputed transactions.
- Perform daily transaction and settlement reconciliation.
- Coordinate with banks, payment partners, merchants and internal teams for transaction-related issues.
- Monitor settlements, payouts, refunds and adjustments.
- Investigate transaction mismatches and coordinate for timely resolution.
- Maintain accurate operational records, MIS and daily reports.
- Monitor operational TATs and ensure timely closure of issues.
- Support merchant onboarding, account configuration and operational requirements.
- Escalate critical transaction, settlement or technical issues to relevant teams.
- Follow internal SOPs, compliance requirements and operational controls.
- Identify recurring operational issues and suggest process improvements.
- Maintain proper documentation and audit trails for operational activities.
Key Skills
- 1–3 years of experience in FinTech, Payments, Banking, NBFC or BFSI Operations preferred.
- Good understanding of UPI, payment gateways, collections, payouts and settlements is an advantage.
- Strong knowledge of MS Excel / Google Sheets.
- Good analytical and reconciliation skills.
- Strong attention to detail and numerical accuracy.
- Good communication and coordination skills.
- Ability to work under pressure and manage multiple priorities.
- Strong ownership, problem-solving and follow-up abilities.
- Willingness to work in a fast-paced startup environment.
Why Join PayRupy?
🚀 Entrepreneurial Exposure
Work in a high-scale startup environment with immense opportunities, ownership and responsibilities.
🍽️ Monthly Meal Coupons
Enjoy a special meal with your loved ones every month—because work should leave room for life too
🏥 Medical Insurance
Company-provided medical insurance to support you and your family when it matters
🏡 Two Days Work From Home Monthly
Flexibility to balance professional commitments with personal priorities
🎉 Quarterly Team Outings
Step away from the hectic workday, connect with the team, and vibe together
🏆 Annual Team Outing + R&R
Top performers get recognized and rewarded through our annual team outing and Recognition & Rewards initiatives
📚 Learning & Development
Upgrade your skills with educational programs and sponsored learning courses focused on continuous professional growth
Click on Apply to know more.