BDS Legal Services
Website:
bdslegalserv.com
Job details:
Operations Executive (Legal)
📍 Location: Kolkata, West Bengal, India
🏢 Company: BDS Legal Services
💼 Employment Type: Full-time
💰 Salary: Best in Industry (Based on Experience & Interview)
About BDS Legal Services
BDS Legal Services is a trusted provider of Intellectual Property (IP) and legal support services. We help businesses protect and manage their intellectual property through reliable, efficient, and client-focused legal solutions.
We are looking for a proactive, organized, and customer-focused Operations Executive (Legal) to join our growing team in Kolkata.
About the Role
As an Operations Executive (Legal), you will serve as the first point of contact for prospective clients. Your primary responsibility will be to connect with leads, understand their requirements, schedule appointments for the sales/consultation team, and ensure timely follow-ups.
This is not a direct sales role. The position focuses on client coordination, appointment scheduling, lead follow-ups, CRM management, and delivering a seamless client experience.
Key Responsibilities
- Contact prospective clients via phone and email.
- Understand clients' basic requirements and assist them with initial queries.
- Schedule appointments and consultations for the sales team.
- Follow up with leads to ensure timely communication.
- Maintain accurate client information and update CRM records.
- Coordinate with internal teams to facilitate smooth client interactions.
- Share basic information about our legal and intellectual property services.
- Track appointments, follow-ups, and client interactions.
- Prepare daily reports on follow-ups, appointments, and client status.
- Ensure a professional and positive experience for every client.
Required Skills & Qualifications
- Bachelor's degree in any discipline.
- Excellent communication skills in English and Hindi.
- Strong interpersonal and client-handling abilities.
- Good organizational and time management skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Ability to multitask and manage follow-ups effectively.
- Experience in customer support, client coordination, telecalling, front office, operations, or appointment scheduling will be an added advantage.
- Freshers with excellent communication and coordination skills are welcome to apply.
- Immediate joiners will be preferred.
What We Offer
- Competitive salary based on experience and interview performance.
- Professional growth and learning opportunities.
- Supportive and collaborative work environment.
- Exposure to the legal and intellectual property services industry.
- Opportunity to work with an experienced and growing team.
How to Apply
If you're passionate about client coordination and enjoy interacting with people, we'd love to hear from you.
Email your updated resume to: sheetal@bdsserv.net | hr@bdsserv.co.in
Contact: +91 9167428051 | +91 7039416288
Click on Apply to know more.