Opening for US Healthcare AR Caller (Voice) Chennai

HCLTech

Website: hcltech.com
Job details:

Opening for US Healthcare AR Caller (Voice) Chennai

Experience: 1 to 4 yrs.

Shift: US Shift (Night Shift)

Skill: AR Caller (Voice Process) - Health Care

Specification: Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM

Job Description:

• Review and analyze denied claims to identify root causes and trends.
• Develop and implement strategies to reduce claim denials and improve reimbursement rates.
• Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.
• Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.
• Monitor and track the status of appeals and follow up as needed.
• Maintain accurate records of all denial management activities and outcomes.
• Provide regular reports on denial trends, appeal success rates, and other key metrics to management.
• Stay updated on industry regulations and payer policies to ensure compliance.

SKILLS AND COMPETENCIES

• Strong verbal and written communication skills
• Should possess neutral accent and good adoption to US culture.
• Ability to resolve customer queries in the first point of contact.
• Focus on delivering a positive customer experience
• Should be professional, courteous, friendly, and empathetic
• Should possess active listening skills
• Good data entry & typing skills
• Ability to multi task.
• Capable of handling fast-paced, innovative, and constantly changing environment
• Should be a team player.
• Ability to contribute to the process through improvement ideas.

Looking for candidates who can join less than 20 days

Interested candidates can share your profile to Yuvapriya.b@hcltech.com with below given details.

T.Exp:

R.Exp:

CCTC:

ECTC:

Notice period:

Current location:

Click on Apply to know more.