Project Manager, Recruiting Operations

ABOUT THE TEAM OpenAI's Recruiting Operations team ensures our hiring processes are seamlessly executed, continuously improved, and aligned with our mission: to hire an incredibly talented, hard-working, and mission-aligned team. We work cross-functionally to deliver a best-in-class candidate experience while supporting our Recruiters, Hiring Managers, and various stakeholders across the organization. ABOUT THE ROLE As the Project Manager, Recruiting Operations, you'll coordinate all major Rec Ops initiatives from end to end. Working closely with our Program Managers—each owning a key functional area—you'll ensure projects stay on track, risks are identified early, and deliverables are met on time. You'll also serve as the central point for scheduling, resource allocation, and progress reporting. This is a dynamic position where you'll get to leverage our recruiting technology stack (Ashby for ATS, and Notion for project management, Slack for real-time communication, and Google Docs for collaboration) to uplevel not only our recruiting function but also your own professional skill set. This role is based in San Francisco, CA, following a hybrid work model of 3 days in the office per week. We offer relocation assistance to new employees. IN THIS ROLE, YOU WILL 1. Maintain a Central Roadmap - Own and continuously update a unified project roadmap for all Recruiting Operations initiatives, ensuring visibility for team members and stakeholders. - Track milestones and deadlines, proactively flagging potential overlaps or constraints. 2. Coordinate Cross-Functional Projects - Collaborate with Program Managers (Offers & Support Strategy, Enablement, Interviewer Programs, Tech Stack & Analytics, and Special Projects) to set timelines and resource plans. - Lead project kick-offs, status checkpoints, and post-mortems for recruiting ops initiatives. 3. Implement Standardized Processes & Tools - Drive adoption of consistent project management practices (templates, charters, risk registers) across Rec Ops. - Train and guide team members on best practices for planning, execution, and documentation, ensuring data consistency and accessibility. 4. Identify and Mitigate Risks - Anticipate and address project bottlenecks, scope creep, or dependencies early, escalating critical issues to the Recruiting Operations Manager or relevant Program Manager when needed. - Use Slack for real-time issue flagging and quick cross-functional alignment. 5. Provide Consolidated Reporting - Deliver weekly progress updates to leadership, outlining project statuses, risks, and next steps. - Integrate data from Ashby (ATS) and other recruiting analytics tools in collaboration with the Tech Stack & Analytics Program Manager to create cohesive, actionable reports. 6. Manage Cross-Team Scheduling & Allocations - Serve as the go-to person for assigning RecOps Specialists to high-priority initiatives. - Balance resources effectively, ensuring the right individuals are engaged on the right projects at the right time. 7. Champion Continuous Improvement & Technology Adoption - Explore and implement new features that can streamline workflows and raise team efficiency. - Encourage a "ship and iterate" approach, running pilots with new technology solutions and gathering feedback for iterative enhancements.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.